Balasan Ke: Pemulihan cadangan Hostinger: Merusak Basis Data WP saya

Hello.

My message below is quite long in effort to be crystal clear. I really need help please.

For the first time on the 7th of February, I restored from a Hostinger automatic backup. Since then, I have experienced problems I have never seen in WordPress of which Hostinger has left it to me to fix. Although I built the website myself, I am not a developer.

Problems experienced since the restore:

1. Renaming tags: rename tag “hello” to helloX” > Save > says its saved >refresh page, it’s back to “hello”. I flush the cache both on WP side and Hostinger side (“everything”). No change. Then 9 minutes later it appears as “helloX” on my website (front end and dashboard). The first time this happened I managed to take this screenshot that shows errors.
2. Renaming menu items: The same as tags, but for Menu items — this screenshot explains the tag and menu problem visually.
3. Updating plugins: When I attempt to update the Hostinger plugin, it says its updated, I refresh the page and it tells me the plugin needs to get updated. Unlike 1 and 2 above, this does not “self-resolve after 9 minutes” — this screenshot shows the plugin problem
4. Site Health: All clear, just WP update 6.7.2 pending.

Hostinger has given me all sorts of unhelpful or conflicting instructions, like:

• From “hire a developer”
• To “I don’t recommend restoring anything yet”
• And now to “could you please try to restore the website from an older date than the 7th of February”… (which effectively means I will lose 4 days of Work)

🐦 My Ask for Help / Question:
Besides this forum I am on my own, I do not have a budget for a developer so I need to try what I can. When I ask Claude.ai the advice I am given is to do a backup and run: https://ailearnlog.com/wp-admin/maint/repair.php. Is this a good idea — there something else I should try?

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Thanks in advance for any guidance.
Michelle

• This topic was modified 11 hours, 56 minutes ago by Michelle. Reason: Add topic tags
• This topic was modified 11 hours, 53 minutes ago by Michelle. Reason: readability
• This topic was modified 11 hours, 52 minutes ago by Michelle.

The page I need help with: [log in to see the link]