We are making changes to the ecbiz330 server to ensure stability and reliability for our customers. At this time, we are actively completing an unplanned but necessary failover on ecbiz330, moving all accounts to a new ecbiz330 server.
How to Find Your Server Information
If you are unsure about which server your account is on, you can check your server details by following this guide: Viewing Your Account Technical Information in AMP.
What You Need to Know
- We have restored all data from the most recent backup taken before the incident on Monday, February 10.
- The new server is fully operational and will replace the current one.
- The old server will remain online for a limited time under a new IP address. If you need specific data not included in the backup, our Technical Support Team can help restore it.
What You Need to Do
In most cases, no action is required on your part. However, if you experience any issues or notice missing data, please get in touch with our support team. We are here to help!
Need Assistance?
If you have any questions or need data from the old server, contact our support team via chat or ticket.
We appreciate your patience as we complete this transition and work to provide a more stable hosting experience.
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