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Hi @simpbizsupport ,

I hope you’re doing well.

Thank you for reaching out to the WP Experts Support Team. I’m happy to assist you today.

I wanted to inform you that we’ve tried to replicate the issue on our end, but everything seems to be working as expected. For your reference, I’ve attached a screen recording below:

Watch Video

In this case, I recommend opening a support ticket on the WP EasyPay Official Website. Our technical team will connect with you directly to investigate the issue further.

Thank you for your understanding. Please don’t hesitate to reach out if you have any more questions. We’re here to help!

Best regards,
WP Experts Support Team

Thank you for the quick follow up. I will open a support ticket.

Hi @simpbizsupport ,

Thank you for the update. We’ll take care of your request.