Balasan Ke: Captcha tidak muncul

Hello Denis,

our simple captcha took should work as expected, and it doesn’t require Akismet to be activated as well. If it doesn’t work, this can be caused by a lot of reasons which are really hard to troubleshoot without a direct access to the website. At the same time, I understand your concerns. Do you have any chaching system in place? If yes, please flush the cache or even better deactivate it briefly. Did you try a test subscription from a private browsing session?

Michael

Hello Michael,

Thanks for you response. I’m a webdev and I had it on my local network. I am not quite sure if I really had no caching active, but I will test it out on weekend. Maybe I will take a closer look to find the cause. I’ll keep you informed. Kind regards

Denis

Can I just chime in here? These sorts of problems can be really hard to solve. I’ve had similar issues with landing page popups (etc.) not working consistently. As I see it, there can be:

1. Caching on the server system (that may or may not be in your control).
2. Caching on the site itself (Litespeed etc.).
3. Individual browser caching.

In rare cases, I’ve even had to reboot my router (when running ipconfig /flushdns doesn’t solve anything). I’d say don’t waste your time trying to investigate the cause until you’re sure you’ve done all of the above (!!).

Hello @arcticblue , keep me posted about your tests. Thanks @adamnz for you contribution!

Michael

Thanks @adamnz. I didn’t find the right time to investigate .. but I will check for caching first, but it’s local so I have it under my control and on the production also. I’ll keep you both informed as I discover the root cause of me being stupid infront of the computer.

kind regards

Denis

Hello @arcticblue, yes please keep me posted.

Michael

Hi there,

I just tested the case again and now the captcha page is shown and works fine.. I don’t know, if any plugin update was done in the past days, I just have it on auto update. Caching was never installed. Maybe some standard browser caching through htaccess, but nothing special. So I suggest to close this topic now 🙂 I can’t reproduce the “error” so.. nothing to do 🙂

Although I have some suggestions to improve the UX, this is another story.

Guys thank you for your time and good work!

kind regards

Denis

@arcticblue Late but still, maybe your “error” was to be logged in in WordPress while testing.

And maybe mention in captcha feature description that captcha display will be skipped alltogether if a user is logged in in WordPress.
Side note in other issue